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FAQs
Straight answers — no fluff just how we do things around here
- 01You’ll meet with me via secure video — no special software needed. All you need is a phone, tablet, or laptop with a camera and enough space to move a little. Your first session runs for around 60 minutes and includes a full chat about your history, current problem, and goals. We’ll go through movement and strength testing together, then create a clear plan you can start straight away. You’ll get a written summary and exercises afterwards, and if the internet drops out (rural life — I get it), we simply switch to phone or reschedule. Follow-ups are 30 minutes and focus on progress, troubleshooting, and updating your plan.
- 02Yes. Research shows online physiotherapy is just as effective as in-person for most injuries and pain conditions. The key is good assessment, clear guidance, and a plan tailored to you. Because I work with rural clients every day, everything I teach is practical, home-based, and fits the gear and space you actually have.
- 03A stable internet connection (or as stable as rural NZ allows 😉), a camera, and a private space where you can move freely. Wear comfy clothes, and set your camera so I can see your whole body when you move.
- 04Before your first appointment, please fill out the short intake form here: 👉 Complete your intake form Once that’s done, make sure you’ve booked your appointment — this confirms your spot and gets your details into my system so everything runs smoothly. You’ll receive your link, reminders, and any follow-up info once your booking is confirmed.
- 05Initial sessions: around 60 minutes — a thorough look at what’s going on. Follow-ups: around 30 minutes — to review, progress, and refine your plan.
- 06You’ll receive your invoice after each appointment and can pay securely online. Intake forms are completed once before your first session — that link’s above if you need it again.
- 07No stress — if we lose connection, I’ll call you. We can switch to phone or reschedule. Rural connections are part of life; I plan around them.
- 08Yes — if you’re near Gisborne, book an in-person session at 36 Ormond Road. Otherwise, online works beautifully for most people.
- 09For simple admin or logistics, flick me an email — storm@thatfarmingphysio.com. I reply within 48 hours on weekdays.
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