Question 1

How does online physiotherapy work?

Accepted Answer

You’ll meet with me via secure video — no special software needed. All you need is a phone, tablet, or laptop with a camera and enough space to move a little. Your first session runs for around 60 minutes and includes a full chat about your history, current problem, and goals. We’ll go through movement and strength testing together, then create a clear plan you can start straight away.

You’ll get a written summary and exercises afterwards, and if the internet drops out (rural life — I get it), we simply switch to phone or reschedule. Follow-ups are 30 minutes and focus on progress, troubleshooting, and updating your plan.

Question 2

Can online physio really help?

Accepted Answer

Yes. Research shows online physiotherapy is just as effective as in-person for most injuries and pain conditions. The key is good assessment, clear guidance, and a plan tailored to you. Because I work with rural clients every day, everything I teach is practical, home-based, and fits the gear and space you actually have.

Question 3

What do I need for an online session?

Accepted Answer

A stable internet connection (or as stable as rural NZ allows 😉), a camera, and a private space where you can move freely. Wear comfy clothes, and set your camera so I can see your whole body when you move.

Question 4

What do I need to do beforehand?

Accepted Answer

Before your first appointment, please fill out the short intake form here:
👉 Complete your intake form(https://docs.google.com/forms/d/15SsUthipzf5WPHSYz0Oe-F78weA-2nA8wYzheVIbZeI/edit)

Once that’s done, make sure you’ve booked your appointment — this confirms your spot and gets your details into my system so everything runs smoothly.

You’ll receive your link, reminders, and any follow-up info once your booking is confirmed.

Question 5

How long are appointments?

Accepted Answer

• Initial sessions: around 60 minutes — a thorough look at what’s going on.
Follow-ups: around 30 minutes — to review, progress, and refine your plan.

Question 6

How do payments and forms work?

Accepted Answer

You’ll receive your invoice after each appointment and can pay securely online. Intake forms are completed once before your first session — that link’s above if you need it again.

Question 7

What if my internet drops out mid-session?

Accepted Answer

No stress — if we lose connection, I’ll call you. We can switch to phone or reschedule. Rural connections are part of life; I plan around them.

Question 8

Can I still see you in person?

Accepted Answer

Yes — if you’re near Gisborne, book an in-person session at 36 Ormond Road. Otherwise, online works beautifully for most people.

Question 9

What if I just have a quick question?

Accepted Answer

For simple admin or logistics, flick me an email — storm@thatfarmingphysio.com.(mailto:storm@thatfarmingphysio.com) I reply within 48 hours on weekdays.

FAQs

Straight answers — no fluff just how we do things around here

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